Purikam Foods

Refund and Return Policy

At Purikam Foods, we are committed to ensuring the freshness and quality of our products. Our return policy lasts for 14 days from the date of delivery due to the perishable nature of our food items. Unfortunately, we cannot offer refunds or exchanges after this period. To be eligible for a return, the item must be unopened, in the same condition as when you received it, and in its original packaging. Certain items, such as perishable goods, gift cards, and custom food items, are non-returnable. Please provide a receipt or proof of purchase to process your return.

1. Refunds (if applicable)

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a few days.

2. Late or Missing Refunds (if applicable)

If you haven't received your refund yet, first check your bank account. Then contact your credit card company or bank, as processing times can vary. If you've done all this and still haven't received your refund, please contact us at rewastatefarms@gmail.com.

3. Sale Items (if applicable)

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

4. Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange an item, please email us at rewastatefarms@gmail.com.

5. Shipping

To return your product, mail it to:
Address: Fresh Produce Division, Near Ajigarha Bypass, Satna Road, Rewa, Madhya Pradesh - 486001, India.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item worth over ₹1000, consider using a trackable shipping service or purchasing shipping insurance.